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Learn how to set up and manage CRM systems, streamline operations and build efficient workflows. Gain the skills to help businesses grow — and grow your career.
The CRM & Operations program is designed to equip you with the practical skills to manage customer relationships, streamline business operations, and improve productivity using modern tools. You'll learn how to set up and customize CRM systems, pipelines, automate workflows, and support business growth.
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Practical Hands-On Training
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Learn Industry-Leading Tools
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Real Business Use Cases
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Get Certified
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Career Support & Job Placement
Gain in-demand skills to manage CRM systems and support business operations.
CRM setup and customization
Contact and pipeline management
Sales process automation
Reporting and dashboards
Customer support operations
Project and task management
Data management and organization
Workflow automation (no-code tools)
Team collaboration and communication
Client onboarding and account management
Performance tracking and KPI reporting
Best practices for remote operations
Choose a tier to see all the modules included in that package.
15 core modules across 3 tiers · Self-paced study · Live + recorded classes
Build a portfolio that showcases your skills to real clients.
Project 1: CRM Setup for a Business
Set up and customise a CRM for a real or simulated business.
Project 2: Sales Pipeline Management
Build and manage a sales pipeline with automation and reporting.
Project 3: Operations Workflow
Create an automated workflow to streamline business operations.
Get access to global job opportunities in a growing industry.
CRM Specialist
Operations Coordinator
Customer Success Associate
Project Coordinator
Virtual Operations Specialist
Business Systems Analyst
Earn a JOVLIS Certificate of Completion and showcase your skills to global employers.
CERTIFICATE OF COMPLETION
This is to certify that
Your Name
has successfully completed the
CRM & Operations Program
No — this program is designed for complete beginners as well as professionals.
Yes, a JOVLIS Certificate of Completion shareable on LinkedIn.
Study at your own pace; the number of modules depends on the tier you choose.
We provide career coaching and portfolio support; employer placement partnerships are launching soon.
Build more skills and unlock new opportunities.
